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Houston Computer Services - Base Feature List

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IsUtility® is a Houston information technology solution that removes the burden of owning and managing onsite servers and applications. Computer services are delivered on a predictable month-to-month basis enabling seamless adaptability to changing market conditions. Complete feature list below:

Work with Fortune-500 Level Computer Technology


Hardware
Redundant Clustered Infrastructure
Cisco Switches
Cisco Routers
Cisco PIX Firewalls
Brocade Fiber Switches
IBM Blade Centers
IBM Blade Servers
Backup Tape Library
Storage Area Network (SAN)
Network Attached Storage (NAS)
Hardware Spam Firewall
Data Storage Environment

Software
Cisco Intrusion Detection System (IDS)
Cisco Works Manager
Network Management Software
5 different Antivirus Vendors
Custom Helpdesk System
Hardware Spam Firewall
Outlook Web Access

Licensing
Microsoft Windows 2003 Server
Microsoft Windows 2003 Enterprise Server
Microsoft Windows Active Directory Access
Microsoft Exchange Server 2003
Microsoft Outlook 2003
Internet Security & Accelerator Server
5 Antivirus Vendors
Cisco IOS (Routers, Switches, Firewall)
Spam Filter

Miscellaneous
CyrusOne Rack Space
8 Major Internet Providers
On Demand Internet Bandwidth
Internap Technology
3GB per User of SAN Storage
Free Customer Training

A Team of Highly-Certified Local Experts at Your Fingertips

Support
Free Customer Training
Complete IT Department
24/7/365 Helpdesk - Remote PC Support
Nightly System Backups
Service-Level Agreements
Operating System Management
Remote On demand Access Anywhere
IT Project Consulting
SPAM Specialists
Internet Access Monitoring
100% Fail-Over Redundant Data Center

Maintenance
Cisco Certified Engineers
Microsoft Certified Engineers
Marconi System Certified Engineers
Microsoft Patches
Microsoft Service Packs
24/7 Proactive Maintenance/Monitoring
Issue Management and Resolution
Performance and Reliability Monitoring
Backup Testing and Verification
Disaster Recovery Planning
Security Alerting and Monitoring
Network/Operating System Management

Miscellaneous
Offsite Data Storage Management
Full Data Security Suite
IsUtility Management Console
Data Recovery Services
Quarterly Back-Ups Provided
Seamless System Upgrades
Email Security (Encryption/Signatures)
Customized Spam Management
Outlook Web Access
Sarbanes-Oxley/HIPAA/Gramm-Leach-
Bliley Compliance
SAS-70 Audit Compliance
IT Audit Management

 

We hope you have found this information helpful. If you feel that your current process does not meet these standards, or if you would like more information on IT outsourcing please feel free to contact us: