Challenge: Connect mobile workforce with HQ
To compete with industry leaders, Intergulf Corp.,
must be resourceful in managing its technology. The
secure and systematic exchange of critical business
data between its mobile workforce and headquarters
is instrumental to the company’s success.
Consultants not the answer
For Intergulf, trusting outside IT “experts” to manage
its internal computer network was never a viable option.
Consultants’ inordinate hourly fees and repeated inability
to permanently resolve IT crises or understand Intergulf’s
business processes prompted Mike Canales (Director of
Internal Plant Operations) to juggle the company’s IT
responsibilities along with his regularly assigned
obligations.
Data exchange imperative to success
Intergulf was intent on maintaining its high-standards in
complying with sensitive, highly regulated health & safety
regulations, and could not afford to sparingly stretch its
internal resources. IsUtility® was called upon to systemize
and secure the company’s information systems to enable
seamless exchange of company data between employees
and vendors, and significantly reduce the monetary and
personnel costs of daily IT maintenance.
Environment with unlimited 24/7 support
IsUtility®’s secure, climate-controlled environment protects
the data from environmental threats, while multi-layered
firewalls and proactive monitoring of the system protected
Intergulf from security attacks. The need for high-priced IT
consultants to resolve technical problems has been replaced
with a call to IsUtility’s® 24 / 7 help desk.
Mobile executives
benefit from a ubiquitous environment – communicating with one another electronically. Intergulf has replaced its dated routine of continually investing in technology with a predictable monthly fee, and a team of certified experts that fully manage its system for about the cost of a few hours with an IT consultant.
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